It shouldn't be! We carefully monitor the temperature of our trucks from the moment your peaches are packed and loaded until the moment you pick them up.
We expect all of our peaches to condition beautifully into sweet and juicy gems once they reach you. Working with a fragile natural product is a joyful adventure, and we'll always take care of you if there's a problem.
If any of your peaches don't soften after 3-5 days on your counter, please contact our Customer Experience team and they'll make it right.